Privacy policy.

Who we are

This Privacy Policy explains how Lumina, operated by Lumina Clippers, collects, uses and protects information when you use clippingagency.ai and our services. If you have any questions, reach us at rhys@clippingagency.ai.

1. Information we collect

We collect information you give us directly, such as your name, work email, company and any message you send when you book a call, send a brief or email us. We also collect information automatically when you visit the site, such as device and browser details, pages viewed and general usage data, through cookies and similar technologies.

2. How we use information

We use the information to respond to your enquiry, scope and deliver campaigns, send you the details you request, operate and improve the site, keep the service secure, and meet legal obligations. We don't use it for automated decisions that produce legal effects about you.

3. Cookies and analytics

We use cookies and analytics tools to understand how the site is used and to improve it. You can control cookies through your browser settings, though some parts of the site may not work as intended if you disable them.

4. How we share information

We share information only with service providers that help us run the business, such as scheduling, analytics and email delivery, and only as needed to provide the service. We may disclose information where required by law, to protect our rights, or in connection with a business transfer. We don't sell your personal information.

5. Data retention

We keep personal information for as long as needed to provide the service, meet legal and accounting requirements and resolve disputes, and delete or anonymise it once it's no longer needed.

6. Security

We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure, so we can't guarantee absolute security, but we work to protect your data and limit access to it.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, and to opt out of marketing. To exercise any of these, email us at rhys@clippingagency.ai and we'll respond within a reasonable time.

8. International users

We're based in the United States and process information there. If you contact us from outside the United States, your information will be processed in the United States, which may have different data protection rules than your own country.

9. Third-party links

The site may link to third-party sites and platforms that we don't control. This policy doesn't apply to them, so we encourage you to read their own privacy policies.

10. Children

The site and services are intended for businesses and the people who run them. They aren't directed to children, and we don't knowingly collect personal information from anyone under the age at which such collection would require parental consent.

11. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised, and material changes will be reflected here. Continued use of the site means you accept the updated policy.